Digital & Analog Design Testimonials
Had the chance to use the Soft IP this past weekend and it was great!  Thanks for recommending it...sorry it took us so long to get the system up and running.....  Thanks for everything you guys have done for us over the past year....you're awesome!

Tim Cole, Sales Manager
Fuchs Lubricants Company
 

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I wanted to thank you and the dad Team for the fantastic system and service your company has provided. Your onsite training provided for a smooth transition with our new Toshiba system. You can be proud of your sales team, they listened and delivered. Thanks again for a fine job.

Sincerely,

Philip C. Vitanza, President/CEO

NextHome
 

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I wanted to thank you again for the training classes on Tuesday. I think all of our employees got a lot out of it and your enthusiasm was a catalyst to their interest. Your willingness to help out with even the most basic questions says a lot. Thanks again for your help!

Robert S. Clawson Business Operation Manager Cincinnati Apartments Plus, Inc. Hyde Park Enterprises, Inc.

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It seems that we finally have most of our issues with the phone system worked out. I wanted to take just a minute and let you know how thankful we are to have Dewey Colyer be our phone tech. During these last several months he would always take my calls and usually resolve the problems over the phone... His expertise was second to none. We left our previous vendor because of their lack of customer service. If all your techs are as professional and as knowledgeable as Dewey, I don't see you losing any customers due to poor customer service. Although the last several months have been stressful due to the problems we have had, it was always helpful to know that at least we would call Dewey. We appreciate his efforts and I hope you do as well. Thank you very much!

Matt Carver Telecommunications Manager Cole-Layer-Trumble

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I am very pleased with the new Toshiba phone system we purchased from dad. The install team was very knowledgeable, extremely dedicated and got us up and running quickly. The install team spent many late hours onsite and greatly assisted in working through the issues we experienced with our carrier. I realize that the install team has family at home and they sacrificed time with them to make sure out new phone system was fully functional before they departed. I really appreciate their extraordinary effort. I am looking forward to my Admin training which I would like to schedule with you very soon. I want to learn as much as possible about our new Toshiba phone system from the folks who clearly know it best... Thanks Again!

Thank You, Jeffrey R Young- Fiber-Tech Industries, Inc.

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"Our system works wonderfully. Access to voicemail is so fast, it's scary. Callers are now greeted to the sweet sounds of my voice, and designated calls are routed faster than a cheetah drinking "crack laced cappuccinos." And the best part of it all?  I can manage the whole thing from my PC.  The last piece of the technological puzzle is now in place-and is providing my "customers" with reliable service.

Hats off to dad.  Another job well done!

Matthew N. Bostdorff - Van Buren Schools

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We have been enjoying the complete phone system that you have furnished and installed in out new office/garage complex for over four months now and are extremely pleased. The initial system design was a team effort and your staff did an excellent job in helping us to understand exactly what we wanted. Installation was done professionally by a very courteous and knowledgeable people who made sure our needs were satisfied and were very flexible with me and my staff. Training and support was also excellent and we still get a fast response to any of our questions. Jennifer Geaslen has been particularly helpful through the process.

I have not written another letter likes this in over 30 years with this utility and it is finally a pleasure to have the opportunity.

John W. Kniepper Chief Utilities Executive Avon Lake Municipal Utilities

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I wanted to thank you and your staff for all the hard work that they put into getting us set up. The team members were very friendly and professional and handled the situation great. The whole company went the extra mile to assure that our system was installed in the time  frame for which we agreed upon, even though there were barriers outside the control of both parties that presented themselves during the installation..

Daniel T McBride  Partner  Everything's Image Inc.

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STARS Login
 
July 3, 2007
"After helping us stabilize, dad provided us with excellent product information and worked with us to determine a solution based on our needs.  Ultimately, dad won our business by demonstrating a genuine interest in our business' success by putting forth the extra effort and providing a sensible solution at a competitive price.
June 22, 2007
"However I am so completely impressed with the level of service I have received since our phone system was installed I am forcing myself to write this much over due letter."  Read more
November 1, 2006
"With Oaisys ACD call routing we experienced a marked improvement in the performance of our dispatch operation within days of the cut-over.  Our agents even commented on the fact that the work environment had changed from a very chaotic room to a much calmer place to work, as soon as the system began managing our incoming call traffic."  Read more
October 12, 2006
"When your service people come in it's like having another member of the team.  They are an extension of our business that keeps us operating.  They are knowledgeable and they quickly resolve any problems that arise."  Lary Rhodes of Kleingers & Associates. 
August 1, 2006
"Touchmark Consulting wishes to place on record our deep appreciation for your valuable time and efforts, especially, staying long hours to accommodate us and to help us achieve the goal of making the transition run smoothly.  Without your help and support, we could not have achieved this."  Read more
March 8, 2006
"If you're looking for a rock solid platform without spending a fortune, I'd highly recommend you take a close look at the Toshiba Strata CTX/CIX platform and have the folks at Digital & Analog Design support you every step of the way.  You won't be disappointed."  Charles Ropke of Shaffer Distributing Company.
January 26, 2006
"They truly care about the clients needs and expectations."
April 22, 2005
"I would be remiss if I did not mention your service representatives.  Everyone is so helpful and responsive.  I appreciate the fact that if we have a minor problem, they will try and help me solve the problem over the phone, but if that does not work someone is dispatched as soon as possible.  Sometimes, even stopping to help on their way home!" Click the arrow to see more
April 20, 2005
"Everyone at "dad" does an excellent job." Click here for more info
October 12,  2004
"Needless to say we moved quickly to have the system implemented and it works great."  


 
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6910 Treeline Drive Suite E, Brecksville, Ohio 44141. Toll Free: 800.589.5121